HVAC FAQ — P & J HVAC Philadelphia | P & J HVAC Philadelphia
FAQ

P & J HVAC Philadelphia FAQ

Have questions about HVAC repair, installation, maintenance, or emergency service?

Here are answers to common questions about heating and cooling services.

Mon–Sat 7 AM – 8 PMSunday 8 AM – 8 PM
5.0 on GooglePhiladelphia, PA
1132 Market StPhiladelphia, PA 19107

Questions & Answers

Grouped by the part of the system you’re asking about.

General HVAC Questions

What HVAC services do you provide?

P & J HVAC Philadelphia provides a wide range of heating and cooling services, including AC repair, AC installation, AC maintenance, heating repair, furnace services, heat pump services, HVAC maintenance, indoor air quality, commercial HVAC, and emergency HVAC service.

Do you provide both residential and commercial HVAC services?

Yes. HVAC services are available for residential homes as well as commercial properties.

What areas do you serve?

P & J HVAC Philadelphia serves Philadelphia and local neighborhoods including Center City, Fishtown, and Manayunk.

How do I schedule HVAC service?

You can contact P & J HVAC Philadelphia by phone at (866) 227-0430 or submit a service request through the website.

Air Conditioning

Why is my AC running but not cooling?

Several problems can cause an air conditioner to run without properly cooling the property. Possible causes include airflow restrictions, thermostat problems, electrical issues, coil problems, refrigerant-related issues, or equipment failure.

A professional inspection can determine the actual cause.

How do I know if my AC needs repair?

Common signs include:

  • Warm air from vents
  • Weak airflow
  • Strange noises
  • Frequent cycling
  • Water around the system
  • Poor cooling
  • Increasing operating costs
  • System repeatedly shutting down
When should I replace my AC instead of repairing it?

Replacement may make sense when an AC system is older, requires frequent repairs, has a major component failure, or no longer provides reliable cooling.

A technician can inspect the system and explain repair versus replacement options.

How often should my AC be maintained?

Seasonal maintenance before heavy summer use is a practical time to inspect an air conditioning system. Regular maintenance can help identify developing problems before they cause a major breakdown.

Heating & Furnaces

Why is my furnace blowing cold air?

A furnace can blow cool air for several reasons, including thermostat problems, ignition issues, airflow problems, safety controls, or other equipment faults.

Professional diagnosis is recommended before attempting repairs.

Why is my furnace not turning on?

Possible causes include thermostat settings, power issues, ignition problems, safety controls, or equipment failure.

How often should a furnace be maintained?

Heating equipment should generally be inspected before the heating season so potential problems can be identified before the system is heavily used.

Should I repair or replace my furnace?

The decision depends on the furnace’s condition, age, repair requirements, reliability, and expected future costs.

A professional inspection can help you compare the available options.

Heat Pumps

Can a heat pump provide both heating and cooling?

Yes. Heat pumps are designed to provide both heating and cooling using the same system.

Why is my heat pump not heating properly?

Possible causes include airflow problems, control issues, system performance problems, or other equipment faults.

Does a heat pump need maintenance?

Yes. Because heat pumps operate for both heating and cooling, regular maintenance can help maintain reliable year-round operation.

HVAC Maintenance

Why is HVAC maintenance important?

Maintenance provides an opportunity to inspect equipment, identify developing problems, check system performance, and prepare the system for seasonal demand.

When should I schedule HVAC maintenance?

Cooling systems are commonly inspected before summer, while heating systems are commonly inspected before winter.

Heat pumps may benefit from attention during both seasons.

Emergency HVAC

What is considered an HVAC emergency?

An HVAC emergency may include complete heating or cooling failure, major system problems, serious HVAC water leaks, or other situations where continued operation or lack of heating or cooling could create an urgent problem.

What should I do if my HVAC system suddenly stops?

Turn the system off if continued operation appears unsafe or is causing damage, then contact an HVAC professional for diagnosis.

What should I do if I smell gas?

If you smell gas, do not attempt to diagnose or repair the heating equipment yourself. Leave the area and contact the appropriate gas utility or emergency service according to local safety procedures.

Installation

How do I know what size HVAC system I need?

HVAC equipment should be selected based on the property’s heating and cooling requirements, layout, insulation, existing ductwork, and other factors.

Can you replace my existing HVAC system?

Yes. HVAC replacement can be evaluated when an existing system is aging, unreliable, inefficient, or experiencing major repair problems.

Indoor Air Quality

Can HVAC service improve indoor air quality?

HVAC performance, filtration, ventilation, humidity, and ductwork can all influence indoor air quality.

Possible solutions include improved filtration, air purification, humidity control, ventilation, and ductwork evaluation.

Still Have Questions?

If you don’t see your question here, contact P & J HVAC Philadelphia. We’ll help you understand your HVAC problem and determine the appropriate next step.

Phone

(866) 227-0430

Call to discuss your heating or cooling problem or schedule HVAC service.

Address

1132 Market St
Philadelphia, PA 19107

Service Area

Philadelphia and surrounding local neighborhoods, including Center City, Fishtown and Manayunk.

  • Monday7:00 AM – 8:00 PM
  • Tuesday7:00 AM – 8:00 PM
  • Wednesday7:00 AM – 8:00 PM
  • Thursday7:00 AM – 8:00 PM
  • Friday7:00 AM – 8:00 PM
  • Saturday7:00 AM – 8:00 PM
  • Sunday8:00 AM – 8:00 PM

Still Have Questions?

Call (866) 227-0430 and we’ll help you understand your HVAC problem and determine the appropriate next step.